2000 Shadow 750 ACE Carb Rebuild – Honda Shadow Forums : Shadow Motorcycle Forum

31 May 2015 | Author: | Comments Off on 2000 Shadow 750 ACE Carb Rebuild – Honda Shadow Forums : Shadow Motorcycle Forum
Honda NC-I

2000 Shadow 750 ACE Carb Rebuild

I am writing this to get the opinions of others about a service I am having with a Honda Motorcycle dealership in Burlington NC. I have a 2000 Honda Shadow 750 motorcycle that I dropped off for repair more than three months ago.

The following items were in need of resolution:

Carb cleanup (

2 hours)

Oil Change (

.5 hours) ( I do not understand why this would be so expensive and not a flat rate)

Brake handle cylinder ( .5 hours)

Parts (carb kit x2, brake cylinder, oil, filter) (later they added jets)

For these items I called and received an average estimate for each item that is listed above. I understand estimates are just that… an estimate of how long it usually takes.

My original estimates totaled about $250 and I added about $100 for any incidental in my planning.

The following is a breakdown on my attempts to get a status of the motorcycle:

Friday – Dropped off motorcycle

Week 1 – Tuesday – Dropped off seat and asked if they had an idea if it would get done this week. Received a response of “probably by Friday late or Saturday”.

Week 1 – Friday – Went by to ask about the bike and take home if it was ready. I was told that they only thing left was the break cylinder and that the part should be there that day. Bike should be ready early next week.

Week 2 – Thursday – Went to ask about the status and was told that the carb kits have not come in yet. Then I asked to validate that the bike had not had any work done of the carbs.

Week 3 – Thursday – Went by the shop to ask about the status and was told that the carb kits had arrived and that an additional part was needed that was not part of the carb kits.

Week 4 – Friday – Went by the shop. I was told that the carbs were really in need of cleanup and that the process was underway. My understanding was that this was immersion in carb cleaner for a few days.

Week 5 – Thursday – Went by the shop to see what the status of the bike was. The carbs were still being worked on. I asked about total hours and I was told for the carbs alone so far was 3.5 hours but that he was still working. I asked for a current total and received an amount of approximately $460. Included in my total was a battery (I was not asked about and was not on my original list of parts) and carb jets (I assume they were the parts not included in the carb kits.

I asked about the ongoing adding hours and received a serious discussion about estimated are just that… estimates. I was also told I would be called when it was done.

If my recollection is correct this was three weeks ago (eight weeks total). As of the eight week mark I had received no contact about the status of my bike.

I was contacted only after I sent a faxed description of where things stood and asked the owner to contact me.

During the conversation with the owner I was told the following things:

Honda NC-I

Estimates are just that – estimates.

There were issues with the carbs being so gummed up.

American Honda Motors says that the recommended way to clean these is with an ultrasonic cleaner.

The Honda repair book says that the time to repair one carb is 3.5 hours so they can charge me up to 7 hours of labor. I should feel lucky.

The carbs will have to be removed (again) and be sent off to be ultrasonically cleaned. That will cost an additional 2 hours of labor and $40 for the cleaning.

With these additional hours we are still under the official “Honda Repair Estimates Book” for number of hours required so I should be happy.

At this point in time I am on target to spend one quarter of the value of the bike on a simple carb rebuild.

I have a couple of questions:

I feel that it is not my responsibility to pay to have the carbs taken back off. Am I off base here?

Surely an authorized Honda dealer being in business for years would know much cleaning is needed for a gummed up carb on such a generic Honda bike. Am I off base here?

Are there any other issues I need to take to the table?

Any opinions would be greatly appreciated.

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